BigCommerce Accessibility

The most comprehensive accessibility compliance platform on your BigCommerce website; a software-as-a-service platform that simplifies the creation of online stores by delivering a unique combination of ease of use, enterprise functionality and flexibility.

Accessibility on BigCommerce

Compliance Plan

Reduce your risk of a costly, time-consuming lawsuits with AudioEye’s compliance offering on BigCommerce.

Competition

Boost your SEO and stand out among your competitors with more accessible online content.

Consumers

Broaden your consumer base to the 61 million US adults living with a disability.

Certified ADA / WCAG Compliance on BigCommerce

AudioEye’s compliance offering is now available on BigCommerce. AudioEye is the industry’s only hybrid digital accessibility solution that integrates the power of AI/machine learning with a team of certified digital accessibility experts.

Step 1

Illustration of the AudioEye Portal Dashboard

Step 1

First, sign into your AudioEye account or quickly create an account with a free trial. Simply give us your name, email, and URL, pick your AudioEye plan and be on the lookout for an email in your inbox to activate your account.

Step 2

Illustration of a browser window with three colorful gears on top

Step 2

Next, install AudioEye on your site. It's as simple as copying your JavaScript found in your AudioEye Dashboard and pasting it into your BigCommerce website code. Check out our step-by-step instructions:

Once logged in to your AudioEye account, add your site and copy your JavaScript Embed Code to your clipboard
To add your AudioEye javascript to your BigCommerce store, you will use the "BigCommerce Script Manager". Inside the "BigCommerce Store Manager", navigate to Storefront > Script Manager
Select "Create a Script"
Give your script a "name" (the "Description" is optional)
For location, select "Footer"
Select "All Pages" to make sure your script is inserted on all your site’s pages
Set the "Script Type" to "Script"
Paste your AudioEye JavaScript Embed Code into the "Script Contents" text box
"Save" your changes
AudioEye will now be active on your site and will automatically help your site be more accessible

Step 3

Illustration of a circle with the AudioEye Trusted Badge

Step 3

Once your JavaScript is installed onto your website, AudioEye will automatically find and fix the most common errors on your site for you. Our AI-powered remediations and basic STAR plan will be engaged immediately to help in your compliance program.

How It Works

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Frequently Asked Questions

Have more questions? Feel free to hit us up on our chat—we’d love to help you out!

Is BigCommerce ADA / WCAG compliant out of the box?

BigCommerce is committed to creating an inclusive and accessible online experience by providing merchants with the resources to create an ADA compliant website. BigCommerce’s default theme, Cornerstone, has WCAG 2.1 Level A compliance built into many of the elements and provides direct access to the theme’s code; giving developers the ability to add scripts or code to improve accessibility.

It is important to keep in mind that accessibility is so much more than having an accessible theme or CMS. Once you start adding content into your theme, it is likely that it will compromise WCAG standards, and in turn, render your website inaccessible.

This is where AudioEye’s blended solution will assist you. AudioEye provides ongoing monitoring of your website; fixing common accessibility errors through AI and giving you peace of mind to focus on your day-to-day business needs.

How do I know if my BigCommerce website is compliant?

There are many free and useful tools in the marketplace to scan your BigCommerce website for ADA compliance, which will give you an understanding of your website’s accessibility health. It is important to familiarize yourself with the WCAG success criterion to ensure you understand how the guidelines apply to the content and various elements within your website.

With AudioEye, you will receive a free evaluation and Accessibility Score the moment you sign up for an account. From there, AudioEye’s team of experts will provide you with comprehensive next steps to making your website accessible.

Am I required to make my BigCommerce website accessible?

Unfortunately, the laws surrounding digital accessibility are fuzzy, at best. While the Americans with Disabilities Act (ADA) provides legal guidance for certain industries and government organizations, there is no black or white answer as it pertains to website accessibility. However, this has not hindered plaintiffs from suing organizations, small and large, for having inaccessible websites. Additionally, digital accessibility lawsuits against Winn Dixie, Target, and Dominoes, have set the precedent for ensuring equal access for all in the online community.

When it comes to your BigCommerce website’s ADA compliance, put your trust in our experts!

How do I make my BigCommerce website accessible?

If you’re building your website from the ground up, it is important that you start with an accessible theme, such as Cornerstone, but remember, once you start adding in content, there is the possibility that you are adding inaccessible elements to your website.

This is why we stress the importance of adopting a holistic accessibility solution, like AudioEye. Regardless of if you are building from scratch, or already have a beautifully constructed website, AudioEye’s solution will provide you with a more usable site for all and peace of mind that your BigCommerce website is compliant with local laws and regulations.

Why do I need to install JavaScript into my website and is it safe?

AudioEye utilizes JavaScript to instantly find and fix common accessibility errors through the use of AI and provides ongoing monitoring of your website. Work is not taking place on your website until our code is embedded and active in the footer of your BigCommerce website.

Our JavaScript is no-risk code, that has been vetted and fully trusted by organizations with utmost proprietary information, such as the FCC, SSA, and ADP.

Are there additional resources to help me understand WCAG standards?

We know that making your BigCommerce website ADA compliant can be confusing, overwhelming, and daunting. That is why AudioEye has been trusted in the accessibility space for over fifteen years and has over 25 certified accessibility experts to assist you on your digital accessibility journey. Our team of experts has a deep understanding of the WCAG standards (which are ever-evolving) so that you don’t have to! BigCommerce also provides a comprehensive overview of digital accessibility and the basics to achieving enhanced accessibility and usability on your website.

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